Service Professions – Part 5 – What does a truly successful business look like?

In Part 4 of this series, we looked at how sensible financial decisions are absolutely needed in business, and we must always be smart in the way we spend and operate. But the point is – if we make it about finance first, then we need to question whether we really are running a successful business.

So what is a successful business?

Continue reading “Service Professions – Part 5 – What does a truly successful business look like?”

Service Professions – Part 4 – What does a truly successful business look like?

In Part 3 of this series, we looked at how, if we are driven in business by financial reasons and wants/needs, then this is going to gear the whole way we run our business. This can be difficult to swallow or accept, as we all like to think of ourselves as doing the right thing, however what is offered in this series is the possibility of looking more deeply at the way we go about things, with the potential for our business to really boom as a result.

What we have explored so far in this series is that if we focus on quality, the quality of our bottom line is a natural consequence.

This helps us to revisit what it actually means to be successful in business. Our exploration of success in business runs over the final 2 parts of this series, this week and our conclusion next week.

If your business is reaping in profits and growing in financial worth, does this of itself mean your business is a huge success?

Continue reading “Service Professions – Part 4 – What does a truly successful business look like?”

Service Professions – Part 3 -Pressure in Business

In Part 2 of this series, we looked at how we make decisions in business. We reflected on the fact that we can often be motivated by monetary concerns. We looked at how it is actually our responsibility to ensure our business is financially sustainable, and hence we need to watch our bottom line and make sensible choices that are prudent and realistic. At the same time, we also looked at the fact that if we make our decisions motivated by financial reasons alone, then we will automatically be compromising on what actually matters most in our business, and that is people. The fact is, that actually affects how our business performs.

Decisions we make that are driven by money can be obvious or they can be subtle. It is up to us how honest we are willing to be as to where we are coming from in the way we run our business.

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Service Professions – Part 2 – Should we focus on financials first?

In the first part of this series, we looked at what our real priorities are in business, or what motivates us in making business decisions.

Many businesses fall for the trap of making decisions (whether consciously or unconsciously) based on the financials first. Is this the correct way to run a business? It certainly seems logical, as the financials are what matters the most, right? After all, they mean you can keep paying your staff, keep paying your expenses, and keep the operation going. So aren’t they the most important thing?

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Service Professions – Part 1 – Who are you serving?

Many of us act in service professions as our career, whether that be as a health-care practitioner, working in an office or other client services environments or even running our own business providing some type of service. We are in a service profession any time we do things for people, provide some type of service for people, or provide some type of product to people.

When we work in client service what is our focus and priority? This may vary depending on our role in the organisation. However, some general principles apply to all.

Whether we are a business manager, owner, or an employee, we all have a role to play in how the organisation runs and what is considered to be important. Even if we don’t make decisions in an organisation, we can still help to shape the attitudes and approach that the business adopts, through sharing our views and what we see as possibilities for the business as a whole. If we are managers, business owners or other senior personnel, then our responsibility is greater as the way we decide to run our business has a direct effect on others.

It is worthwhile asking what drives our decision making in business?

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Professional service – Part 2 – Sympathy or compassion

In Part 1 of this series, we looked at the distinction between support and carrying. We saw that we may think we are supporting people but when we take on their problems or try to fix things for them, or if we are honest, if we need to be the one to fix things for them, then we are not truly in support at all.

We saw that there is a big difference between true support, which is a reflection which offers the possibility of change (which the client or other person must choose for themselves) and carrying (where we do it all for the other person). The latter leads to no growth and is draining on us as well.

We saw also that this is a big thing for service professionals such as Massage Therapists – and it is an illuminating moment to realise what sort of service we are really offering.

This distinction is similar to sympathy and compassion. With sympathy, we could say that someone is down in a bit of a deep hole. If we sympathise, Continue reading “Professional service – Part 2 – Sympathy or compassion”

Professional service – Part 1 – Support or Carrying?

In this 2 part series, we look at professional service, and two very important aspects that professionals often mistake for true service. This week, we look at support.

What does support actually mean?

When we are looking for support, what is it we are asking for? Often, when we say we are not supported, is it possible that we are wanting someone else to take responsibility for difficulties we ourselves are facing?

There is a difference between support and carrying, just like there is a big difference between compassion and sympathy.

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The VET Sector and Massage – VET means Job Ready

In our recent article on Massage Education – VET or University, we looked at what level of higher education was most appropriate for massage. We discussed how, in Evolve College’s view, the level of education required in massage is very appropriately set at the Vocational Education and Training (VET) level – at a minimum. This week we look more closely at the VET sector and the benefits it provides.

Requirements of massage education Continue reading “The VET Sector and Massage – VET means Job Ready”

Massage Education – VET or University?

One of the topics currently being discussed in the massage industry is the level of qualification which should be required to practise massage.

Should massage be offered only by universities?

It has been suggested in some circles that massage should require a degree level qualification (offered by university). In this article, we set out the reasons why we disagree with this suggested approach.

To Evolve College, massage is a proven and very strong option for people seeking support for their body. It is sought as a modality when people are stressed, overwhelmed, in tension (relaxation massage), and it is also sought out when people have injuries, pain or problem areas in their body (remedial massage).

The importance of choice and accessibility in health-care

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Responsibility – Part 3 – We are all connected

So far in this series, we have looked at how being responsible simply means bringing all we have to bring – and whether we do this or not is a choice we each make every day. Last week, we saw that bringing our all to any situation actually makes us feel great, but it also has an effect on others as well.

The fact is, we all share space on this planet and the more we can see how intertwined, connected and part of the same deal, we all really are, the more we may realise that our choice to be responsible, or not, affects not only us as individuals and how we ourselves feel, but all of us equally so.

Hence responsibility is not actually a burden. Being responsible has much to offer – not only to us, but to everyone around us.

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